Customer Testimonials

Sapna Pabari 2020-11-13

So I had reserved a napkin holder, after enquiry with head office. As the item was only available at Yaya Centre branch I requested it to be brought to Sarit Centre branch. All was sorted & Sarit Centre shop was given clear instructions to reserve this item for me. The following day when I went to buy it in the morning, the sales lady says she sold it to someone else. She had no explanation as to why she sold it despite being clearly advised by head office to hold onto it for me. There were 3 ladies there but non of them had an answer as to what went wrong & neither of them had a sorry feeling. I would say shop at your own risk as Sarit Centre staff seem very unprofessional & unsure of what they are doing. VERY DISAPPOINTING EXPERIENCE!


Risper Abungu 2020-07-06

Very nice customer care and fast delivery.


Annie Kiarie 2020-06-28

Great customer service, variety of products and friendly prices.


Ivy Karugi 2020-06-11

The service and products are impeccable.


Nyokabi Manguyu 2020-06-03

Great products, friendly service and timely delivery!


Louise Khabure 2020-05-23

The return policy is hugely frustrating and infringes on a customers rights. I had a faulty product and returned it. They refused to replace return my money or give a voucher. I have abandoned the product because I do not want it but they don't care about this. I am truly disappointed. I was skeptical when I went into the shop and my skepticism was affirmed. I would be very cautious about the quality of the products as well as the integrity of those who run this whole operation


Agnes Ngala 2020-05-22

Great products of very high quality. Your customer care is also amazing


Farida Akram 2020-05-20

they hv all types of house hold u name it they hv it


Keith Macharia 2020-05-17

Great products. Efficient & warm customer service.


Isis Nyong'o Madison 2020-05-09

I had a good experience overall but please fix the new customer discount code (it's not sent to you, I had to call to inquire)


Onyango Blaice Apondi 2020-05-08

Totally loved the service at your branch at junction. seline and stacy were very helpful and very patient with me as I looked for little things to revamp my kitchen collection. I will definitely be back.


Kandi Lilian 2020-05-07

Total flop when products they've sold have issues! zero assistance.


Capodarca Cristiano 2020-05-07

Good Products, very professional....FAST SHIPPING....!!


Judie Chepngetich 2020-05-03

Good quality products. I wish they could include Syokimau in same day delivery instead of going through Wells Fargo.Otherwise their service and products are great.


Farz Khan 2020-04-23

Sorry to say but you’ve got apathetic staff, I was not helped by any of them moreover, I had to look for whatever I wanted myself is when one of them asked the other one who was busy filing her nails to see what I wanted, I did purchase something but only because I was running late and didn’t want to go to another store l, but with kind of behavior I don’t see myself shopping there again


Mwihaki Nderitu 2020-04-17

Amazing products,and great service.


Bobo Lucie 2020-04-05

Great service, quality products and timely delivery. One has a wide variety to choose from.Would recommend


Jamil Chaudhri 2020-02-14

Great site & products. Helpful telephone advise. I have bought a lot of stuff. Good quality and does what it says in the product review. And a great delivery service to Vipingo.😊👍


Janet Jansen Ndaiga 2020-02-10

I have ordered from Vituzote several times now and I am still impressed with their service!


JUne Wanjiru Wainaina 2020-01-18

Fabulous! Where do I begin? Their website is a fully functional e-commerce site!! They deliver promptly!! They communicate so so well on Whatsupp - client engagement is absolutely marvellous! I remember when it was just the shop at The Junction; now I also buy online and / or I can shop at Sarit or Yaya and collect my value points, too! I’ve been a client for a while and am very very impressed at how they continue to maintain high standards of service as well as merchandise. Kudos 💕 VituZote are here to stay!!


Ian McKenzie-Vincent 2020-01-12

Efficiency and accuracy with telephone queries,a wide selection of everything, and deliveries when promised. Perfection indeed!


John Kori 2020-01-06

Sell good quality with a very efficient delivery service! Excellent job.


Francisca Otanga 2019-12-29

Great customer service, quality products and prompt delivery


Mildred Omondi 2019-11-10

Vituzote has Great products.


Esther Kuguru 2019-10-22

Great customer service,awesome products!


Rehana Kamani 2019-09-12

Your products and services are amazjng


Liz Mutuku 2019-05-09

They keep their promises. Delivery on point!


Polly Taylor 2019-03-17

Fantastic service - the products were just what I ordered, the delivery time slot allocated was on time and Grace was incredible at co-ordinating and ensuring great customer service. Thanks so much!


Melanda Ochieng 2019-03-07

Great products, prompt delivery, great follow up and service.


Wangui Wa Mbugua 2019-02-20

yes i love their products


Fiona Ng'ang'a 2019-01-29

very unique stuff, responsive and excellent customer service


Kihara Joni 2019-01-11

Got my induction pan in record time


Claudine Githua 2019-01-03

Efficient way they do their deliveries


Wangechi Kanja 2018-12-14

awesome services,awesome items...pure awesomeness.


Nally J Nallyy 2018-11-30

I am very impressed. Quality products and timely delivery (In Mombasa)


Kenya Shivyogi 2018-11-29

excellent service and very good products.


Fiona M. Kiprono 2018-10-16

You are the best. Delivery done on time. Communications done in a very friendly way. Thank you :)


Chepkorir Mutai 2018-09-13

Unique and affordable items. Great customer service with very timely delivery.


Nadim Mawji 2018-09-13

Awesome range of items. Fair prices. Great service. Keep it up!


Joan Kadesa 2018-08-10

The portion control bpa free lunch box is of good quality


Bella-Swan Alaro 2017-02-24

Amazing customer service. I have transacted with you twice and both times you exceeded my expectations. My orders were delivered within hours of payment and I totally loved them. Keep up the good work.


Gary Q Gary 2018-07-02

I liked your products, all in very good condition, excellent customer care...thank you Grace! Delivery was fast and on time. However I will appreciate some discount next time I order.


Jazzy Singh Matharu 2018-06-20

Great service!


Wanjiru Njoroge Favour 2018-05-23

I love everything about you! Second time shopping here- excellent customer care, prompt responses and delivery and quality products. Will shop again soon.


Phyllis Kabura 2018-05-21


Emma Nudi 2018-05-06


Nelly Mawoiya 2018-03-27


Louise Sidi Kombe 2018-03-17


Kwena Al Bizzyrhyme 2018-03-14


Joyce Kamau 2018-03-06

They have good quality kitchen items. Their customer service is also great. They respond to queries promptly and offer as much assistance as they can.


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