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Sapna Pabari | 2020-11-13 |
So I had reserved a napkin holder, after enquiry with head office. As the item was only available at Yaya Centre branch I requested it to be brought to Sarit Centre branch. All was sorted & Sarit Centre shop was given clear instructions to reserve this item for me. The following day when I went to buy it in the morning, the sales lady says she sold it to someone else. She had no explanation as to why she sold it despite being clearly advised by head office to hold onto it for me. There were 3 ladies there but non of them had an answer as to what went wrong & neither of them had a sorry feeling. I would say shop at your own risk as Sarit Centre staff seem very unprofessional & unsure of what they are doing. VERY DISAPPOINTING EXPERIENCE! |
Risper Abungu | 2020-07-06 |
Very nice customer care and fast delivery. |
Annie Kiarie | 2020-06-28 |
Great customer service, variety of products and friendly prices. |
Ivy Karugi | 2020-06-11 |
The service and products are impeccable. |
Nyokabi Manguyu | 2020-06-03 |
Great products, friendly service and timely delivery! |
Louise Khabure | 2020-05-23 |
The return policy is hugely frustrating and infringes on a customers rights. I had a faulty product and returned it. They refused to replace return my money or give a voucher. I have abandoned the product because I do not want it but they don't care about this. I am truly disappointed. I was skeptical when I went into the shop and my skepticism was affirmed. I would be very cautious about the quality of the products as well as the integrity of those who run this whole operation |
Agnes Ngala | 2020-05-22 |
Great products of very high quality. Your customer care is also amazing |
Farida Akram | 2020-05-20 |
they hv all types of house hold u name it they hv it |
Keith Macharia | 2020-05-17 |
Great products. Efficient & warm customer service. |
Isis Nyong'o Madison | 2020-05-09 |
I had a good experience overall but please fix the new customer discount code (it's not sent to you, I had to call to inquire) |
Onyango Blaice Apondi | 2020-05-08 |
Totally loved the service at your branch at junction. seline and stacy were very helpful and very patient with me as I looked for little things to revamp my kitchen collection. I will definitely be back. |
Kandi Lilian | 2020-05-07 |
Total flop when products they've sold have issues! zero assistance. |
Capodarca Cristiano | 2020-05-07 |
Good Products, very professional....FAST SHIPPING....!! |
Judie Chepngetich | 2020-05-03 |
Good quality products. I wish they could include Syokimau in same day delivery instead of going through Wells Fargo.Otherwise their service and products are great. |
Farz Khan | 2020-04-23 |
Sorry to say but you’ve got apathetic staff, I was not helped by any of them moreover, I had to look for whatever I wanted myself is when one of them asked the other one who was busy filing her nails to see what I wanted, I did purchase something but only because I was running late and didn’t want to go to another store l, but with kind of behavior I don’t see myself shopping there again |
Mwihaki Nderitu | 2020-04-17 |
Amazing products,and great service. |
Bobo Lucie | 2020-04-05 |
Great service, quality products and timely delivery. One has a wide variety to choose from.Would recommend |
Jamil Chaudhri | 2020-02-14 |
Great site & products. Helpful telephone advise. I have bought a lot of stuff. Good quality and does what it says in the product review. And a great delivery service to Vipingo.😊👍 |
Janet Jansen Ndaiga | 2020-02-10 |
I have ordered from Vituzote several times now and I am still impressed with their service! |
JUne Wanjiru Wainaina | 2020-01-18 |
Fabulous! Where do I begin? Their website is a fully functional e-commerce site!! They deliver promptly!! They communicate so so well on Whatsupp - client engagement is absolutely marvellous! I remember when it was just the shop at The Junction; now I also buy online and / or I can shop at Sarit or Yaya and collect my value points, too! I’ve been a client for a while and am very very impressed at how they continue to maintain high standards of service as well as merchandise. Kudos 💕 VituZote are here to stay!! |
Ian McKenzie-Vincent | 2020-01-12 |
Efficiency and accuracy with telephone queries,a wide selection of everything, and deliveries when promised. Perfection indeed! |
John Kori | 2020-01-06 |
Sell good quality with a very efficient delivery service! Excellent job. |
Francisca Otanga | 2019-12-29 |
Great customer service, quality products and prompt delivery |
Mildred Omondi | 2019-11-10 |
Vituzote has Great products. |
Esther Kuguru | 2019-10-22 |
Great customer service,awesome products! |
Rehana Kamani | 2019-09-12 |
Your products and services are amazjng |
Liz Mutuku | 2019-05-09 |
They keep their promises. Delivery on point! |
Polly Taylor | 2019-03-17 |
Fantastic service - the products were just what I ordered, the delivery time slot allocated was on time and Grace was incredible at co-ordinating and ensuring great customer service. Thanks so much! |
Melanda Ochieng | 2019-03-07 |
Great products, prompt delivery, great follow up and service. |
Wangui Wa Mbugua | 2019-02-20 |
yes i love their products |
Fiona Ng'ang'a | 2019-01-29 |
very unique stuff, responsive and excellent customer service |
Kihara Joni | 2019-01-11 |
Got my induction pan in record time |
Claudine Githua | 2019-01-03 |
Efficient way they do their deliveries |
Wangechi Kanja | 2018-12-14 |
awesome services,awesome items...pure awesomeness. |
Nally J Nallyy | 2018-11-30 |
I am very impressed. Quality products and timely delivery (In Mombasa) |
Kenya Shivyogi | 2018-11-29 |
excellent service and very good products. |
Fiona M. Kiprono | 2018-10-16 |
You are the best. Delivery done on time. Communications done in a very friendly way. Thank you :) |
Chepkorir Mutai | 2018-09-13 |
Unique and affordable items. Great customer service with very timely delivery. |
Nadim Mawji | 2018-09-13 |
Awesome range of items. Fair prices. Great service. Keep it up! |
Joan Kadesa | 2018-08-10 |
The portion control bpa free lunch box is of good quality |
Bella-Swan Alaro | 2017-02-24 |
Amazing customer service. I have transacted with you twice and both times you exceeded my expectations. My orders were delivered within hours of payment and I totally loved them. Keep up the good work. |
Gary Q Gary | 2018-07-02 |
I liked your products, all in very good condition, excellent customer care...thank you Grace! Delivery was fast and on time. However I will appreciate some discount next time I order. |
Jazzy Singh Matharu | 2018-06-20 |
Great service! |
Wanjiru Njoroge Favour | 2018-05-23 |
I love everything about you! Second time shopping here- excellent customer care, prompt responses and delivery and quality products. Will shop again soon. |
Phyllis Kabura | 2018-05-21 |
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Emma Nudi | 2018-05-06 |
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Nelly Mawoiya | 2018-03-27 |
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Louise Sidi Kombe | 2018-03-17 |
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Kwena Al Bizzyrhyme | 2018-03-14 |
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Joyce Kamau | 2018-03-06 |
They have good quality kitchen items. Their customer service is also great. They respond to queries promptly and offer as much assistance as they can. |