Customer Testimonials

Joan Kadesa 2018-08-10

The portion control bpa free lunch box is of good quality

Gary Q Gary 2018-07-02

I liked your products, all in very good condition, excellent customer care...thank you Grace! Delivery was fast and on time. However I will appreciate some discount next time I order.

Jazzy Singh Matharu 2018-06-20

Great service!

Wanjiru Njoroge Favour 2018-05-23

I love everything about you! Second time shopping here- excellent customer care, prompt responses and delivery and quality products. Will shop again soon.

Seema Mehta 2018-04-30

I love the stuff you have... l always pop in the shop to pick something interesting

Vanessa Mukhebi 2018-04-04

VituZote is my kind of candy store, always find what I'm looking for with excellent service to boot!

Joyce Kamau 2018-03-06

They have good quality kitchen items. Their customer service is also great. They respond to queries promptly and offer as much assistance as they can.

Cynthia Akoyi Godia 2018-01-27

Great customer service and fast delivery considering I’m not in Nairobi. Thank you.

Amreen Choda 2017-12-19

I was very happy with my order. Grace helped me throughout the checkout process and also gave me advice on products. The best customer service, thank you Grace!

Mumbua Giati 2017-11-11

Excellent quality and excellent service as always.

Damaris Akoth 2017-10-26

Unique qualities products especially I liked especially the hooks.

Rose Ochogo 2017-10-25

I love shopping at Vitu Zote chaka court. Customer service is excellent and off course they have quality products . Well done you guys are best. See you soon

Debbie Oulton 2017-10-08

I ordered online an espresso coffee maker and a cafetiere, which arrived by courier the next day, despite the fact that I live several hours outside of Nairobi. Very fast, efficient service and very happy with my purchases. Would definitely buy from Vituzote again.

Angie Misanya Khamala 2017-09-22

Excellent customer service and quality goods. Good job!! Eagerly awaiting a sale though cause some items are too costly to get all at once.

Nzisa Mwanzia 2017-09-01

Great customer service! Honored their warranty for the blender saving me a lot of headache. Keep up the great work.

Hax Adora 2017-08-18

My first purchase... and I'm hooked. The customer service was exceptional. I was updated throughout about my package and the personnel were very polite and professional. Haven't tried the items yet but I don't think I'll have anything to complain about. Thank you.

Michelle Behr 2017-08-17

My first time ordering from Vituzote, everything was extremely straight forward and the item was received on the date I had requested. Thank you. :)

Andrey Njoks 2017-07-24

Placed an order and it was delivered right on time. And it was in good condition and was precisely what l had ordered. Will definitely make another order soonest.

Anthony M. Maseki 2017-07-10

Ordered for the items online and since I had stuff to do at The Junction Mall I pop in and found my order packed and ready to go. Awesome High Quality stuff.

Brian Güru 2017-07-07

Awesome and professional with quality products....

Carol Kaimuru 2017-07-04

Great experience shopping with you. Hope to come back soon

Kelley Jones 2017-06-08

This was my first experience with Vituzote and it was perfect. My order arrived exactly when they said and the products were exactly as I expected. The customer service was excellent - they called just before delivery and told me to let them know if there was any concerns. They have set a new standard for customer service- others should take a page from their book of standards. Well done!!!!

Hansa Chudasama 2017-05-05

The service is amazing, they delivered to Mombasa within 24 hours thank you.

Sharbano Ally 2017-05-04

Very organized and reliable online purchasing. Great customer service, systematic ordering and timely delivery

Joan Kairu-Muramba 2017-04-16

I love the quality of your products. Shopped at your new branch at Yaya the other day and I was not disappointed. Ha

Bella-Swan Alaro 2017-02-24

Amazing customer service. I have transacted with you twice and both times you exceeded my expectations. My orders were delivered within hours of payment and I totally loved them. Keep up the good work.

Maureen Namiroi Sunyai 2017-02-24

Excellent. They made me feell a very valued customer.

Linda Rose 2017-01-14

I live in the Coast - placed my order and it was dealt with efficiency. It arrived the very next day at my door step. The quality was beyond what I expected!

Linda Nyambura 2017-01-05

Excellent service.. and the products are of good quality as well ! :-)

Charles Campbell Clause 2016-12-19

I bought an egg poacher and it was here very quickly and efficiently. Thank you all at Vituzote!

Surinder-preety Panesar 2016-12-03

V good service... Always convient in all ways 'n they r v flexible on delivery timings.... A happy mom coz get all on my doorstep

Sheila Amani 2016-12-03

Was pleasantly surprised by the quality of the items I purchased. Thank you for the value for money.

Salome Thoya 2016-11-28

The quality of products is just great & the team has excellent PR, keep up! I'll definitely shop again on the platform!

Robert Kims 2016-11-28

Delivery was right on time and their product quality is awesome.

Judy Njoroge 2016-10-04

got my oven thermometer delivered without any complications.....ASANTE

Adnil Smine 2016-10-04

I never knew I would make an online order and get the delivery done in less than two hours! I love your customer service and professionalism! keep up the good job!

Susan Akwesi 2016-09-27

timely and efficient delivery. you have my top vote

Maryjoy K. Kinyua 2016-09-10

Amazing!!!! I have done online shopping elsewhere, but this is an amazing experience. From the quality of products, to the staff... I am excited about the experience. I will definitely come back soon.

Jennifer Kanyiri 2016-07-04

Excellent service to your customers and thanks for quality cookware

Mwende Wa Karanu 2016-06-17

i've always been against online shopping because of several disappointments- i had almost given up ordering online thinking that maybe my expectations were too high. With vituzote the things that looked nice on photos were actually better in actual form. i got a variety of products that are sturdy and absolutely cute. Thanks guys! I'll be back end asap but if the word sale comes up, holler!

Angeline Juma 2016-06-11

I have had good shopping experiences at Vituzote. ranging from good Customer service, unique pieces n not forgetting the after sales service ie through mails just to confirm if you liked their service. Bravo !

Mary N. Ndungu 2016-06-10

I reside in Mombasa. I made my order and the next day i got my parcel on time. You have good customer relations keep up the good work.

Sharon Noronha 2016-05-25

I LOVE, love LOVE Vitu Zote! FINALLY an online shopping store that offers fabulous items at affordable prices. Customer Care Service is amazing and delivery is ALWAYS on time! Kudos to the delivery piki piki rider!

Kathleen Leonard 2016-04-04

Amazing - I ordered and within an hour my order was delivered! Definitely doing more shopping through you. Thanks

Nelson Lunani Chenenje 2016-03-14

Do you deal with tvs and other electronic instruments.

Nour Taib 2016-03-12

Great service and immediate dispatch! Only problem is many of the baking items are out of stock.

Ruth Marshall 2015-11-24

The customer care suberb available for you incase you have any questions. Quality cookwares, deliver the goods on time. Mam is loving her new pots and thankyou for the surprise. I love you guys..keep up the good work....

Meron Keleme 2015-11-23

My experience was wonderful at the shop, and very pleased with your product that I have purchased!! Please keep up the good work. Best of luck.