Customer Testimonials

So I had reserved a napkin holder, after enquiry with head office. As the item was only available at Yaya Centre branch I requested it to be brought to Sarit Centre branch. All was sorted & Sarit Centre shop was given clear instructions to reserve this item for me. The following day when I went to buy it in the morning, the sales lady says she sold it to someone else. She had no explanation as to why she sold it despite being clearly advised by head office to hold onto it for me. There were 3 ladies there but non of them had an answer as to what went wrong & neither of them had a sorry feeling. I would say shop at your own risk as Sarit Centre staff seem very unprofessional & unsure of what they are doing. VERY DISAPPOINTING EXPERIENCE!

Very nice customer care and fast delivery.

Great customer service, variety of products and friendly prices.

The service and products are impeccable.

Great products, friendly service and timely delivery!

The return policy is hugely frustrating and infringes on a customers rights. I had a faulty product and returned it. They refused to replace return my money or give a voucher. I have abandoned the product because I do not want it but they don't care about this. I am truly disappointed. I was skeptical when I went into the shop and my skepticism was affirmed. I would be very cautious about the quality of the products as well as the integrity of those who run this whole operation

Great products of very high quality. Your customer care is also amazing

they hv all types of house hold u name it they hv it

Great products. Efficient & warm customer service.

I had a good experience overall but please fix the new customer discount code (it's not sent to you, I had to call to inquire)

Totally loved the service at your branch at junction. seline and stacy were very helpful and very patient with me as I looked for little things to revamp my kitchen collection. I will definitely be back.

Total flop when products they've sold have issues! zero assistance.

Good Products, very professional....FAST SHIPPING....!!

Good quality products. I wish they could include Syokimau in same day delivery instead of going through Wells Fargo.Otherwise their service and products are great.

Sorry to say but you’ve got apathetic staff, I was not helped by any of them moreover, I had to look for whatever I wanted myself is when one of them asked the other one who was busy filing her nails to see what I wanted, I did purchase something but only because I was running late and didn’t want to go to another store l, but with kind of behavior I don’t see myself shopping there again

Amazing products,and great service.

Great service, quality products and timely delivery. One has a wide variety to choose from.Would recommend

Great site & products. Helpful telephone advise. I have bought a lot of stuff. Good quality and does what it says in the product review. And a great delivery service to Vipingo.😊👍

I have ordered from Vituzote several times now and I am still impressed with their service!

Fabulous! Where do I begin? Their website is a fully functional e-commerce site!! They deliver promptly!! They communicate so so well on Whatsupp - client engagement is absolutely marvellous! I remember when it was just the shop at The Junction; now I also buy online and / or I can shop at Sarit or Yaya and collect my value points, too! I’ve been a client for a while and am very very impressed at how they continue to maintain high standards of service as well as merchandise. Kudos 💕 VituZote are here to stay!!

Efficiency and accuracy with telephone queries,a wide selection of everything, and deliveries when promised. Perfection indeed!

Sell good quality with a very efficient delivery service! Excellent job.

Great customer service, quality products and prompt delivery

Vituzote has Great products.

Great customer service,awesome products!

Your products and services are amazjng

They keep their promises. Delivery on point!

Fantastic service - the products were just what I ordered, the delivery time slot allocated was on time and Grace was incredible at co-ordinating and ensuring great customer service. Thanks so much!

Great products, prompt delivery, great follow up and service.

yes i love their products

very unique stuff, responsive and excellent customer service

Got my induction pan in record time

Efficient way they do their deliveries

awesome services,awesome items...pure awesomeness.

I am very impressed. Quality products and timely delivery (In Mombasa)

excellent service and very good products.

You are the best. Delivery done on time. Communications done in a very friendly way. Thank you :)

Unique and affordable items. Great customer service with very timely delivery.

Awesome range of items. Fair prices. Great service. Keep it up!

The portion control bpa free lunch box is of good quality

Amazing customer service. I have transacted with you twice and both times you exceeded my expectations. My orders were delivered within hours of payment and I totally loved them. Keep up the good work.

I liked your products, all in very good condition, excellent customer care...thank you Grace! Delivery was fast and on time. However I will appreciate some discount next time I order.

Great service!

I love everything about you! Second time shopping here- excellent customer care, prompt responses and delivery and quality products. Will shop again soon.

They have good quality kitchen items. Their customer service is also great. They respond to queries promptly and offer as much assistance as they can.