Terms of Use

Vitu Zote Online Content Terms and Conditions

The vituzote website, mobile website, mobile application ("Online Content") is owned and operated by Vitu Zote Supplies Limited.

By using or accessing these online content, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, please do not use this online content.

1. Governing law

Vitu Zote controls and operates this site from its offices within Kenya. These Terms of Use are governed by the laws of the Republic of Kenya. You and Vitu Zote agree to submit to the non-exclusive jurisdiction of the courts of Kenya. If you choose to access this site from another location, you are responsible for compliance with applicable local laws.

2. Revisions to Terms of Use

Vitu Zote may revise or amend these Terms of Use at any time at our absolute discretion by posting revised terms. You agree that, in the event that any portion of these Terms of Use is found to be unenforceable, the remainder of these Terms of Use remain in full force and effect. Any revisions will be effective immediately. By continuing to use this site after any revision becomes effective, you agree to be bound by the revised Terms of Use.

3. Site contents, ownership, and use restrictions

The material on this site is protected by copyright under the laws of Kenya and other countries through international treaties.

Unless otherwise indicated and except for information directly from or links to third-party websites, all rights (including copyright) in all content, other material and compilations contained in, or used to create or support this site including text, graphics, logos, button icons, video images, audio clips and navigational and other software (collectively referred to as the Contents) are owned or controlled, and are reserved by Vitu Zote and it's related companies, affiliates, licensors and licensees.

4. Information from and Advertising and Links to Third Party Websites

This site may contain information from or hyperlinks and other pointers to internet websites operated by third parties. Such information or websites are not under the control of Vitu Zote and Vitu Zote is not responsible for the contents of any such information or website. Vitu Zote provides such information and hyperlinks to you as convenience only, and the inclusion of any link does not imply any endorsement of the linked website by Vitu Zote. You rely on such information or websites entirely at your own risk.

You are referred to the relevant third party websites for all information regarding the third parties' products and/or services. Third parties are solely responsible to you, subject to their conditions, for all issues relating to their website including information, goods, services, prices and the delivery of any goods or services you purchase on the third party website.

5. Personal, non-commercial use

Permission is granted to display, copy, distribute, download, and print in hard copy portions of this site solely for the proper and reasonable purposes of:

  1. Placing an order with Vitu Zote.
  2. Using this site as a shopping resource, provided that you do not modify the site and that Vitu Zote retain all copyright and other proprietary notices contained in the Contents; or
  3. You must not, without our prior written permission, exploit any of our site materials for commercial purposes or other purposes that are not expressly permitted under these Terms of Use.

6. Prohibited conduct

You are not authorised, without the prior written permission of Vitu Zote and any other owner of rights in content that you access via the site, to reproduce, frame, download, store (in any medium), communicate, show or play in public, adapt, change, or create a derivative work from that content.

No trademark (whether registered or otherwise) that is contained on this site or otherwise used by Vitu Zote may be used without our prior, specific, written permission or that of the trademark owner.

7. We can use your feedback

You grant Vitu Zote an irrevocable, non-exclusive licence to use any material, information and ideas that you transmit to this site or otherwise provide to Vitu Zote from the time you authorise it to be sent. You agree that we can use and adapt any ideas, concepts, techniques, words, images or other content contained in these transmissions for any purpose and without restriction or compensation.

User conduct and indemnity

8. General prohibitions

You must not upload, post, transmit or otherwise make available through this site any material which:

  1. violates or infringes the rights of others (including their privacy and intellectual property rights);
  2. is unlawful, threatening, abusive, defamatory, invasive of privacy, vulgar, obscene, profane or which may harass or cause distress or inconvenience to, or incite hatred of, any person;
  3. encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law; restricts or inhibits any other user from using the site;
  4. affects the functionality or operation of the site or its servers or the functionality or operation of any user's computer systems (e.g. by transmitting a computer virus or other harmful component, whether or not knowingly); or
  5. breaches any standards, content requirements or codes promulgated by any relevant authority, including authorities that require Vitu Zote to take remedial action under any applicable industry code.

9. Indemnity

You agree to indemnify and will keep Vitu Zote indemnified against any claim, demand, injury, damage, loss, expense, cost or liability (whether direct or indirect) made against or suffered by Vitu Zote in connection with your use of this site, your breach of these Terms of Use or your breach of any rights of third parties.

10. Ordering goods

Any order placed by you in the manner described in this site is an offer by you to purchase a particular product or service for the price (including the delivery and other charges) specified on this site at the time you place your order. You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods ordered unless you ask us to cancel that order, and we send you written confirmation of the cancellation prior to the goods being dispatched to you. Subject to your compliance with any product specific limitations shown on this website. Vitu Zote may change the prices published on the Online content at any time. Prices of products placed in the 'basket' but not paid for are also subject to change and you agree to pay the price current at the time of payment. While every effort has been made to ensure the accuracy of prices, images and information displayed on this site, Vitu Zote is not responsible for any error and reserves the right to accept or reject your offer for any reason, including without limitation, the unavailability of any product, an error in the price, image or the product description posted on this Online content, or an error in your order. We may require additional verification or information before accepting any order. At present we only accept orders from within Kenya. Within this area, our policies as to delivery and returns apply as set out in these Terms of Use.

11. About our prices

All prices are inclusive of VAT. Prices displayed online are current at the time of issue, but may change at any time and are subject to availability. Prices and availability of items are subject to change without notice. We reserve the right to limit sales, including the right to prohibit sales to re-sellers.

12. Delivery

See our Delivery Policy.

13. Returns policy

See our Returns Policy.

14. Title and risk

Title to the goods purchased from Vitu Zote online does not pass from us to you until we have received payment in full for the goods. All risk in the goods passes to you upon delivery to your address.

15. Disclaimer of liability

To the extent permitted by law, Vitu Zote will not be liable in contract, tort (including negligence) or otherwise, for any direct, indirect, special, consequential or punitive loss or damages or any loss or damages whatsoever, including (but not limited to) loss of use, data, or profits, arising out of or in connection with: (1) the use, copying, or display of the contents of this site; (2) goods or services supplied by Vitu Zote under these Terms of Use; or (3) a failure or omission on the part of Vitu Zote to comply with its obligations under these Terms of Use.

16. Limitation of liability

Our total liability to you (if any) in connection with this site, or with these Terms of Use or any goods or services supplied under them, will be limited, at our election, to: (1) in the case of information or services supplied or offered by us, the re-supply of the information or services or payment of the cost of doing this; (2) in the case of goods supplied or offered by us, repair or replacement of the goods, supply of equivalent goods, or payment of the cost of doing this; and/or (3) the amount paid by you (if any).

17. Disclaimer of warranty

Vitu Zote is providing this online content on an 'as is' basis and use of this content is at your own risk. Vitu Zote and its related companies, affiliates, licensors or licensees, and their respective directors, officers, employees or agents make no representation or warranty as to the accuracy, completeness, currency or reliability of the information contained on Vitu Zote Online (including in relation to any products or services). To the extent permitted by law, none of them will be liable or responsible in any way (including in negligence) for errors in, or omissions from, the information contained on this site. To the extent permitted by law, Vitu Zote expressly disclaims all warranties of any kind, whether express or implied, including (without limitation) implied warranties or conditions of acceptability or fitness for purpose.

18. Termination

Your ability to purchase goods from Vitu Zote Online may be terminated by us at any time without notice. All restrictions, licences granted by you and limitations of Vitu Zote's liability will survive termination.